Bringing actionable intelligence to light

In theater stage lighting, a gobo shapes light using a filter. In the same spirit, Secunetics Gobo reveals actionable intelligence from existing data. The Gobo Framework has a modular approach that allows for continual adaptation to changing needs of client networks and the industry as a whole. Applications and services built on Gobo can correlate disparate data sets to form relationships that were previously difficult, thus enabling the creation of actionable intelligence. Gobo applications help shine light on the issues that require attention.

Gobo for U.S. General Services Administration Enterprise Infrastructure Solutions (Gobo EIS) is a high-value expert system enabling US government agencies to monitor how well telecom service providers meet their promised levels of service. Using Gobo EIS, agencies have identified service violations, improved services, and recovered up to 10% of their annual telecom service costs in service credits.

Hold service providers accountable to achieve the highest performing services

To receive the best telecommunications services, agencies need to monitor and enforce their GSA Networx or EIS contract service level agreements (SLAs) with a fully automated monitoring system. Gobo EIS is an effective, self-sustained, web-driven application that automates the full lifecycle of SLA management. This solution rapidly ingests data, identifies violations, recovers credits, and predicts service levels with the goal of improving services over time.

What has previously been a challenge managing disparate data sets, homegrown approaches, and complex systems can now be done in less than an hour per month with existing resources.

Gobo EIS also has the ability to validate your service provider's SLA data through the use of network performance data collected from sensors deployed on your network.

Gobo EIS is what Government agencies are using to improve their telecommunication services

Gobo EIS is a proven solution that is currently deployed at federal agencies using service providers such as AT&T and Verizon under contracts through EIS's predecessor, Networx. Agencies using Gobo EIS have recovered up to 10% of their annual telecommunications costs in service credits and experience improved service as a result. Today, those agencies have better visibility to select and negotiate with their next telecommunications provider to assure the best possible service as they transition to EIS.

This is what some of our customers are saying about Gobo EIS:

Strengthen the ability to support your remote workforce

In today's climate, the necessity of a fully functional remote workforce has been brought to attention, emphasizing the importance of maintaining reliable telecom services. Gobo EIS can be an effective way to improve performance and minimize challenges associated with unpredictable events. This is a simple, web-driven solution, meaning you can realize these benefits without requiring any additional personnel resources.

Let us help you take advantage of this opportunity.

Get Gobo EIS

This turn-key solution can be procured via GSA Schedule 70.

Let us prove it to you at no cost

For a limited time, we are providing agencies with a free assessment of your current telecommunications services. Let us show you the immediate value of Gobo EIS.

Gobo for Service Provider Accountability (Gobo SPA) is an automated solution that monitors how well service providers meet their promised levels of service.

Service providers promise a level of service, but it's not easy to assess

Service providers guarantee minimum levels of service through service-level agreements (SLAs). However, those guarantees are often not enforced unless you formally identify, document, and report specific violations to the provider.

A single service provider could provide thousands of line items, each one requiring separate calculations every month. The data used to calculate SLA compliance may be available from the provider, but can be spread across disparate data sources. In other cases, you need to supply your own data to prove SLA violations. Attempting to manage this SLA process manually can be fraught with errors and time consuming, likely requiring dedicated resources.

Hold them accountable with Gobo SPA

You deserve to receive the services you are paying for, but you might not be getting it. By using Gobo SPA to identify deficiencies, you can work with service providers to ensure you receive the full value of your spending.

Gobo SPA is a web-driven automation that rapidly ingests performance data, calculates key performance indicators, recovers credits from service providers, and predicts service-level violations.

Gobo SPA frees up your resources and automates the process of recovering credits, thus saving your organization time and money.