Infrastructure Intelligence
Infrastructure IntelligenceⓇ
Infrastructure Intelligence
Infrastructure IntelligenceⓇ
What does your infrastructure do for you?
Regardless of industry, every organization in today's highly connected world depends on an enterprise IT infrastructure to carry out its operations.
The world of IT is as wide as it is deep. End users with desktops and mobile clients must be supported with software and networking. Server and storage resources must be managed across data centers and the cloud. Enterprise services and business-critical applications such as email, ERPs, CRMs, and an array of line-of-business applications must be available at all times.
The average enterprise's IT infrastructure is able to deliver these services, but the interplay of these numerous components is complex and fraught with subtleties. Suboptimal configurations and inadequate architectures often result in security vulnerabilities, poor performance, low fault tolerance, and high operating costs.
What can your infrastructure do for you?
Imagine an IT infrastructure that delivers high availability across all domains, strong resistance to security threats, and streamlined management--all while lowering operating costs. Now imagine that it is so well instrumented that a world of new functionalities are made available:
- Real-time situational awareness coupled with actionable intelligence tailored to every audience from the executives to operations analysts
- Understanding of authentic business impact associated with every infrastructure component
- Up-to-date resource inventories available on demand
- Automatic adaptation, provisioning and deprovisioning of resources to match workloads
- Automatic prediction, detection, and remediation of service outages that happen so quickly that users don't even notice there was ever a problem
These are a few of the possibilities that can be achieved with Infrastructure Intelligence®, our methodical approach for infrastructure design and management that combines performance engineering and security engineering.
We make it a reality
Secunetics is a consulting services firm specializing in helping organizations achieve optimal and secure IT services. We help optimize the business of IT so organizations can focus on their true objectives. We work with our clients to develop custom solutions tailored to their unique environments, situations, and needs.
We provide our services using our proprietary Infrastructure Intelligence® methodology, which has been applied and refined over more than a decade. Infrastructure Intelligence consists of three focus areas: Visibility, Analysis, and Management. Read more below.
Visibility
Visibility
Visibility
Visibility
Get the whole picture
Large enterprise IT infrastructures that evolved over many years often lack sufficient documentation and visibility. Knowledge gets lost as key personnel leave. Identifying and updating forgotten devices on a disparate, patched together network can be a seemingly insurmountable challenge, but ignoring them can lead to serious, unknown security vulnerabilities. Beyond security concerns, full visibility into your infrastructure is essential for effective troubleshooting, planning, and optimization.
In Infrastructure Intelligence, we view enterprise infrastructure across six domains:
- Application: software running on clients and servers
- Client: end user devices (desktops, laptops, phones, etc.)
- Compute: backend servers, both physical and virtual
- Storage: NAS, SAN, and cloud-based storage, including backups
- Network: all connectivity internal, to the Internet, and in the cloud
- Facility: the places where the above components live
True infrastructure visibility goes beyond enumerating the components of these domains; it also means understanding their functions and documenting the relationships and dependencies between them. We attain this by including many sources of data such as monitoring information, documented architectural decisions, interviews, and financial data. The end result is a complete picture of the IT infrastructure that underpins all of your business operations, from the physical connections all the way to the flow of application data.
With this visibility, we will enable you to answer a wide range of questions that might come up during daily operations such as these:
- Which components run the financials application?
- Which customers hang off a particular network switch?
- Does the Oracle database that contains user social security numbers meet the latest security requirements?
- How many milliseconds does it take for the SAN to save a PDF file?
All parts of visibility development are self-documenting by creating automated reports, maps, and audits, thus making visibility an on-going illumination of IT infrastructure, rather than a single point-in-time investigation.
Analysis
Analysis
Analysis
Analysis
Evolve your infrastructure
The true power of visibility information goes beyond answering one-off questions. We can draw relationships between data, infrastructure components, and end users to extract key insights about your IT infrastructure, thus turning raw information into a prioritized list of actionable intelligence. This intelligence, combined with industry best practices, drives our development of concrete recommendations that work toward customer-driven objectives such as these:
- Decreased operating costs
- Better performance
- Strengthened security
- Improved availability and robustness
- Streamlined maintenance
- Automatic resource scaling
We then use our decades of experience with large, complex infrastructures to turn these recommendations into a detailed implementation plan for deployment with minimal disruptions. This entire process is done in close coordination with your team to ensure consensus every step of the way.
Management
Management
Management
Management
Stay on course
Even with an optimal IT infrastructure deployed, you are not done. Strong operations and continual improvement are needed to keep it that way.
Operations
A constant stream of challenges like hackers, malware, network outages, hardware failures, and software updates need to be addressed quickly to prevent them from growing into serious problems. Organizations need an effective operations program to keep everything running smoothly from day to day. Whether you have an established 24x7 operations center or need to build one from scratch, we stand ready to fill any resource or technology gaps to ensure an effective level of coverage. Some examples of the wide spectrum of operations needs that we support include the following:
- Development and integration of standard operating procedures
- Development of automations to streamline operations
- Development of enterprise management and ticketing systems
- Development of notification and escalation systems
We can also help you establish or augment your operations center team with highly trained personnel.
Continual improvement
An enterprise's IT infrastructure must constantly evolve. Organizations need to keep up with internal forces, such as requirements to support new services, and external pressures, such as changing threat landscapes and new technologies. The Secunetics Infrastructure Intelligence method is designed to be an iterative process providing continual improvement. Visibility and Analysis can be repeated, focusing on specific goals and areas of interest as needed. With proactive, intelligence-backed planning, we help you stay ahead of the curve.
Do you want to know more? Find out how we can help you.